My Order Was Damaged Or Lost In Transit

    We're sorry to hear that you experienced issues with your order during transit. Your package was protected from loss, damage, and theft through Extend.


    If you need to file a claim, please visit the Extend Customer Claims Portal or call the toll-free number at (877) 248-7707 between 9:00 AM and 5:00 PM CST, Monday through Friday. If you have any additional questions about Shipping Protection, please visit the Extend Shopper’s Guide.