• Call us to arrange for any returns at (800) 793-2001 or you may email customer service at parts[at]gmpartsoverstock.com.
• There may be a 40% restocking fee charged against returned or cancelled parts, depending on the part and the order.
• Parts that have not been shipped but were specially ordered may still be subject to our restocking fee
• Parts must be resaleable and in the original packaging, and must include any sticker that comes on the packaging.
• We cannot take back used parts.
• We cannot take back installed or tried parts.
• Any international orders are not returnable
• Safety items are not returnable 
• Electrical parts are not returnable.
• We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
• We are not responsible for any installation charges you may incur 
• Return / exchange requests need to be within 30 days of receipt.
• Parts purchased without VIN fitment are nonreturnable
• Restocking fees may be waived for exchanged orders 
• Shipping Fees are nonrefundable on completed orders
• Return shipping costs are the responsibility of the customer
• Handling Fees are nonrefundable on completed orders
• ALL returns must include all original GM part numbers / stickers

Core Returns

• Any item with a core value can be returned to the following address for a refund:

        Parts Overstock Core Returns

        18033 S Halsted St

        Homewood, IL 60430

• Cores MUST be returned in the new item's packaging
• Cores MUST be OEM parts.  No aftermarket cores will be accepted
• Core return shipping charges are the responsibility of the customer

Cancellation Policy

• An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
• If the cancelled part was special ordered from the manufacturer a return fee of 40% may apply.
• Shipping fees on orders cancelled before shipment are refundable